Digital accessibility at scale: compliance, testing & training
Leading accessibility across Telefónica Germany's brands, so the products don't just meet WCAG 2.2 today but stay accessible in the long run.
- Role
- Project & Technical Manager
- Timeline
- 2024 – Present
- Team
- Onshore & nearshore testers, product & dev teams
- Key tasks
- Accessibility strategy
- WCAG 2.2 testing
- Prioritization & budget
- Ticketing
- Training
- WCAG 2.2Standard we test against
- 3Pillars: strategy, testing & training
- 4Roles trained
1Challenge
Accessible today, and accessible for the long run
Telefónica Germany needed to ensure long-term digital accessibility across its brands, while meeting the current Web Content Accessibility Guidelines.
2Strategy
Prioritising what matters most
I lead the accessibility initiatives across onshore and nearshore testing teams, balancing priorities and budget so the biggest barriers get fixed first.
3Testing
From finding to fix to re-test
Together with product managers I oversee the ticketing system: findings are documented, distributed to the development teams for remediation, and re-tested once they are fixed.
4Training
Accessibility is everyone's job
Compliance only lasts if people know how to keep it. That's why we train employees across roles: project managers, developers, content creators and product designers.
We are on the path to long-term compliance, not only by meeting the standards but by equipping people with the knowledge to sustain them.
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Teams I've designed with
- BMW
- Deutsche Telekom
- Telefónica
- UNICEF
- R+V Versicherung
- Tangity